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Pharmacy & Medical Supply


Pharmacy & Medical Supply Department

Thank you for your interest in the Department of Pharmacy and supply at Jordan Hospital. The department of Pharmacy and Supply at Jordan Hospital is responsible for dispensing medications and provide medical supplies daily for an average inpatient population of 300 patients with additional services provided in the outpatients setting.

About the Pharmacy and Supply Department

The Department of Pharmacy and Supply at Jordan Hospital consist of clinical pharmacists, pharmacists, technicians as well as technical and support personnel, who work together to assure patients receive the highest quality pharmaceutical care possible.

  • Direct patient care or pharmaceutical care is provided by all employees of the department
  • Medications are supplied 24 hours a day, 7 days a week.
  • The department of Pharmacy and Supply provides medication and counseling services to different patients, adults, pediatrics, and geriatrics.
  • The department also provides drug information services to different medical and nursing departments on request.
  • Pharmaceutical care includes, but is not limited to, appropriate, accurate, and timely dispensing of medications to patients.
  • Professional and ethical practices are maintained at all times through adherence to the departments, institutions, and profession's code conduct.


Vision: The department's vision is to be standard setting in its provision of direct patient pharmaceutical care and to continuously develop methods that improve this practice.


Mission: The Department of Pharmacy and Supply at Jordan Hospital is committed to provide safe, high quality pharmaceutical care to our patients in an atmosphere of educational growth, shared respect, and communication.

  • Jordan Hospital provides an organized pharmaceutical service to meet the needs of the patients.
  • The service is conducted in accordance with accepted ethical and professional standards of practice, and meets all legal requirements.
  • Provide uninterrupted flow of materials and supplies required to operate the hospital.

 Goals: The Department of Pharmacy and Supply's goal is to

  • Ensure safe and accurate dispensing of medication at the right time for the right patient during 24 hours a day.
  • Improve patient satisfaction and confidence on services provided either by the inpatient or outpatient sectors of pharmacy department.
  • Reduce number of documented incident reports and complaints from patients and other departments of the hospital.
  • Improve and promote cooperation and coordination between pharmacy department and other hospital departments.
  • Achieve harmonious and productive relationship with related departments.
  • Keep inventory loss to the minimum.
  • Maintain and improve quality of all supplies (quality control).
  • Find and develop competent suppliers.
  • Standardization of purchased items where possible.
  • Purchase required items in terms of quality & efficacy at the lowest total cost.
  • Accomplish the purchasing objectives at the lowest possible level of administration.
  • Information management.

Pharmacy Services

  • The Pharmacy and Supply Department provides services for all patients at Jordan Hospital. The pharmacy department is responsible to provide different services to different hospital departments. Pharmacy staff members coordinate, storage, prepare, dispense and distribute all medications including sterile products and ensure full compliance with standers of practice. Services include, but are not limited to the following:
  • The pharmacy is open 24 hours, doesn't close. We have trained pharmacists and technicians that work in the pharmacy over different shifts (A, B, C).
  • Drug dispensing and distribution (interpreting, clarifying, and processing medication orders) for both inpatient and outpatients.
  • Providing drug-information service to physicians, nurses, patients and other members of healthcare team to provide safe, effective and  efficient patient centered use of medication therapy
  • Participating in Quality Improvement programs.
  • Participating in hospital committees.
  • Participating in any other relevant activities.
  • Drug and medical consumables and equipment supply and procurement from different suppliers.
  • Ensure the availability of highly qualified professional pharmacists through training programs.
  • Ensure the availability of all medicines at the right time at lowest costs.

 

Pharmacy locations

  • Pharmacy dispenses medications to inpatients from a centralized location in the hospital, the inpatient pharmacy.
  • There are no satellite pharmacies.
  • There are also 2 outpatient pharmacies, one is in the main building of the hospital, and the other serves the clinics in the medical center of the hospital.
  • A pharmacy store which is responsible for ensuring availability and storage of all medication and medical supplies. Also available in the main hospital building.
  • A clinical pharmacy division functions as a resource for providing drug information to other health-care providers in the hospital. Clinical pharmacists also participates in different medical rounds and offers recommendation and monitoring regarding medication dosing, drug interaction, dilution, rate of infusion, compatibility and stability throughout the hospital in compliance with standards.

Training Programs


Pharmacy Internship Program was established to provide pharmacy students with a structured learning experience intended to provide a comprehensive exposure to Hospital and Health System pharmacy practice. A number of pharmacy interns are accepted depending on the availability and workload in the department.
The internship program is structured to provide experiences that supplement and support formal didactic training. The program supports and guides the student while at the same time allowing students to progress at their own pace, based upon previous experience and interest. The start date and completion date for each intern varies based on the academic calendar for the intern's respective College of Pharmacy.



Objectives: The objectives of the Pharmacy Internship Program are to:

  • Provide student interns with an overview of the current health care environment, allowing application of its multidisciplinary nature.
  • Expose student interns to current standards of care and policy driven pharmacy practice unique to hospitals and health-systems.
  • Provide student interns with the opportunity to grow both professionally and personally, through interaction with health care professionals, presentation and project processes and advancement in oral and written skills.
  • Provide student interns with opportunities to become an integral part of the staff in the area they have been assigned.
Provide student interest with an overview of counseling and communication with patients
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Contact Jordan Hospital

  • Queen Nour Street,
  • E-Mail: public.relations@jordan-hospital.com
  • Tel.: +962-6-5608080
  •         +962-6-5608030
  • Fax: 962-6-5607575
  • P.O. Box 520248
  • Amman 11152 – Jordan
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